My Name: Chinmay Amin
My Contact No. 09427600638
My Complaint Against: Probus Insurance broker Ltd /Mr. Vaibhav Sharma
Probus Insurance broker Ltd /Mr. Vaibhav Sharma’s Contact Details: 09560447726
Complaint Category: Insurance Agents
My Complaint Description:
With reference to subject i would like lodge complain infront of Probus Insurance Broker Ltd.
Here my policy no. is 50003063///Reliance life insurance guaranteed money back plan.
Broker code: 21353445 Broker name: Vaibhav Sharma
In month of march 2012, I received call from Ms. Priya Agrawal (Actual name is Ms. Kiran Agrawal)from Mumbai for reliance life insurance. She had given me information about my past investment in reliance mutual fund which already withrawal by me before 2.5years. She said me that reliance mutual fund ’s bonus of INR 8243 which was given to Agent but the agent was already left the company. so it will give to directly client if client is connected with Reliance at any product. If the person is not connected with reliance then the person has to take reliance insurance policy of INR 15000/- after 90days the total amount of INR 23243 will directly credit to our account.But after 90days she ignoring my phone when i have called to Mr. Vaibhav sharma, He said that there was some mis communication between me & Ms. Priya but that was wrong. She was clearly told me that you will get money after 90days from the date of taken policy.
Still i am trying to contact Mr. Priya on her mobile No.8587929123 she is not picking up the phone.
I hope you will understand my problem.
the advisor who becomes consultant for customer and provide good advise but instead of this if they use wrong way to complete their target. it is not right things.
I hope that i will get support from your department.