Complaint – Cancellation Amount

Subject: Cancellation Amount
My Name: SHyamala Rakesh
My State: Beside Reddy MArriage HAll
My Complaint Against:
Complaint Category: Food & Hotels
Claim Amount (Approx.): 12500
My Complaint Description:
Hello Team,
I am Rakesh Shyamala from Hyderabad.I have booked hotel rooms in Goa through Agent Mr.Amit on 14 december 2018.Without any information they have cancelled the room and dropped a mail stating that as per your request we have cancelled the booking and amount will be refunded within 7-10 days.It's almost 21 days but till now they have not refunded the amount(12,500).The website is under maintenance from past 10 days and the number provided in website is a false number.We cant reach the number.I have dropped multiple e-mails but no response .I need your help on getting my amount as soon as possible.We are middle class persons and how can we bare missing such a huge amount.Below I am providing the company details.Hope you understand and help me in getting my amount

campany –
Cancellation Order# 5568893049847245543
amount- 12500
address:- cyber city,DLF tower,8th road,DLF cyber city,DLF phase
sector 26,Gurugram,Haryana

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