Net Plus Broadband Complaint – Internet Connection Not Provided/working

Subject: Internet connection not provided/working
My Name: Rahul Pradhan
My City: Zirakpur
My State: Punjab
My Complaint Against: Net plus broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 500 installation + monthly rentals until this is resolved
My Complaint Description:
I requested to get an internet connection at my place on 24th March for which they charged in 500 rupees as installation charge and promised to deliver in 7 days for which i have chat as proof from the local internet provider. I got a message from the company on 28th march, stating that my id has been created and installation will be done asap. The provider did not do the installtion till 9th april for which i had to call many times and even after installation the internet is not working. It worked for half a day on 10th April and thats all. They have charged me the installation fee and counting these days as my rental.

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