No Response Of Cancellation Since Six Months

My Name: kamala
My Contact No. 9480616127
My Complaint Against: [email protected]
[email protected]’s Contact Details: [email protected]
Complaint Category: Broadband/Internet Services
My Complaint Description:
Dear sir,i had requested to customer care to cancel my net connection 9342757666 in october month and i had paid amount.then they send email..i.e (With i had requested to customer care 194128365 registered for your Reliance Net connect+ number 9342757666. we have verified & checked in our systems and came to a conclusion that you have been billed correctly for the billing period 14-08-2012 to 14-09-2012.) i had clearly told to cancel my net connection. again i had requested to customer care on 08/10/2012 service request no. is 188966682 & .promises to be resolved in 15 days .after month they send a bill of amount 107,says that procedure of cancellation has taken time,so they charged me for 12 days.after i had paid amount 107 & given assurance my account will be cancelled. third time i had requested to customer care on 16/12/2012 service request no. is 194128145 & promises to be resolved in 15 days fourth time i had received bill 100,( january ) saying that net connection is on safe custody .i told my complaint of cancellation to reliance web ,at club road hubli & they also send request to head office till 3 times but no result till today ?

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One thought on “No Response Of Cancellation Since Six Months

  1. Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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