Novelty Telecom Complaint – Give False Information To Sell A Phone

Subject: give false information to sell a phone
My Name: Sayan Bardhan
My City: Kolkata
My State: West Bengal
My Complaint Against: Novelty Telecom
Complaint Category: Handset Complaints
Claim Amount (Approx.): 15590
My Complaint Description:
On 6th may 2017, I have bought a HTC desire 828 from "Novelty Telecom" 140, B.T. Road, Block-B, Shop no-2, Vikram Super Market at 6:30 pm. Their salesman Souvik 9007696528 gave me false information about phone's battery (He told me that this phone have 3070 mah battery but after checking on internet I have found that it's have 2800 mah battery). Then My Mom & Sister immediately visited their shop(9:00 pm) & told them about it & asked for exchange. They denied to do that. After that they asked for refund but Salesman told them that they would be able to refund only 7500 rupees & behaved rudely with them. Kindly look after this issue..

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