Subject: WRONG PRODUCT DELIVARY
My Name: SHUBHANKAR SARKAR
My City: Gangarampur ,pin code:733124
My State: west bengal
My Complaint Against: WWW.ZOOTAP.IN/ SELLER :JK ELECTFRONICS, ADDRESS : JK ELECTRONICS BEODANPURA KAROL BAGH -9718926722
Complaint Category: Online Shopping
Claim Amount (Approx.): 3,499
My Complaint Description:
grahak suraksha kendra date: 03/02/2019
sub- online shopping but wrong product received
My name is Shubhankar Sarkar, sir i had a order a online web site ( www.zootap.in) , sir i had a shopping a smart phone , name is" AEVIO A11 NOTCH android 8.1/face ID/ fingerprint unlock /4G smartphone" and this phone price is 3499 rupees only but on offer .my phone booking date is:30/01/2019 & my invoice no: ZT21482. and this product delivered date is 02/02/2019 on cash on delivery, I received this product , but when open the packing product & see,the Nokia old model keypad set . then i right now go to the web site and search this product return policy, and i see this company return policy condition is 48 hours returned policy , and sir i write a mail & send the mail ID " [email protected]"send in.
so, sir please help me & i have give you to product seal paking opening video .and i proved this fake online shoppinh site.this site sending total product JK ELECTRONICS (SALER) ADD-JK.ELECTRONICS BEODANPURA KAROLBAGH AND CONTACT NO -9718926722 but there no respons any call & any emails.
sir kindly deeply handeling this ONLINE SHOPPING company ,refund may money