Spidigo Broadband Services Complaint – Need To Cancle My Plan

Subject: Need to cancle My plan
My Name: Hiren Dhameliya
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Spidigo broadband services
Complaint Category: Service Providers
Claim Amount (Approx.): 5000
My Complaint Description:
I Want to cancle MY plan due to bad services. They told us to upgrade paln after launching their fiber connection but now they told to we are not responsible to upgrade the plan due to I don't have any return proof.
Second I said him to cancel MY connection then they don't cancel my plan and do not refund my money.

Continue reading


Spidigo Broadband Services Complaint – Broadband Issues

Subject: Broadband issues
My Name: Sahil Shah
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Spidigo Broadband Services
Complaint Category: Broadband/Internet Services
My Complaint Description:
I’ve paid rs 6000 for a year for Spidigo broadband. The company promises same day services which I have never received. It’s been around 6 months using it and the broadband is offline very often like probably 4-5 times a week for about 6-7 hours… I call the company every time and they have the same answer that it will be get fixed in 2-3 hours and it doesn’t.. it has no solution..

Continue reading


SPIDIGO BROADBAND COMPANY Complaint – LACK OF PROPER SERVICE

Subject: LACK OF PROPER SERVICE
My Name: DIPEN THAKKER
My City: AHMEDABAD
My State: Gujarat
My Complaint Against: SPIDIGO BROADBAND COMPANY
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 2575/-
My Complaint Description:
MY CONNECTION HAS BEEN OFF FOR ABOUT A WEEK NOW. I TRIED TO REGISTER A COMPLAIN ON THEIR HELPLINE NO. BUT NOBODY IS ANSWERING THE CALL AND ALL I GET IS THAT ALL OPERATORS ARE BUSY AND THAT THEY'LL CALL BACK. NOW I HAVE CALLING THEM FOR ABOUT 5 DAYS AND HAVENT RECEIVED THEIR CALL YET. AND ITS NOT THE FIRST TIME I AM HAVING THIS ISSUE. THE CONNECTION REMAINS CUT OFF FOR ABOUT 10-12 DAYS EVERY MONTH.

Continue reading


Spidigo.com Complaint – Service

Subject: Service
My Name: Patel Romil
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Spidigo.com
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 1180
My Complaint Description:
They are not providing my ID & Password to login to internet from last 3 days for which i have paid ₹1180.! They are not even attending call or doesn't even replying to my email.! I continuously asking them for it. They says they have internal management crisis but that's their problem. They have collected money from customer so they have to atleast provide services to customers who have paid to them for their services.

Continue reading


Spidigo New Broadband Connection Complaint – Unreliable Connection

Subject: Unreliable connection
My Name: Parth Desai
My City: Ahmedabad
My State: Gujrat
My Complaint Against: Spidigo New Broadband connection
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 6000
My Complaint Description:
Hello,

This is regarding a new connection request for Spidigo broadband connection.

I contacted Spidigo and they sent Dilip Pandey. He came to visit my home on 18th October 2018. I asked him that how much time it will take to get an installation completed as if it can be completed late by Tuesday i.e. on 23rd October then only we can afford. In addition to that when I asked about fiber connection, he gave an interesting reply that Spidigo already has fiber connection in my area and they need to just setup a connection at my home and it can be done in 1 day.We are convinced.

Continue reading