Xolo Complaint – Phone Not Being Replaced

Subject: Phone not being replaced
My Name: Karishma Vijay
My Contact No.: 9408507932
My City: Ahmedabad
My Complaint Against: Xolo
Xolo’s Contact Details: 180030100104
Complaint Category: Mobile Companies
My Complaint Description:
I have a Xolo Win Q900s (IMEI:911388300004089) bought from Snapdeal.com. The charger of the phone was damaged in mere 15 days of receiving the phone & has now stopped working. The Service Centre has flatly refused to change the charger repeatedly. Approximately 20 days back the speaker of the phone stopped working. After repairing the same suddenly the soft keys of the phone stopped working.…

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Xolo Care / Syscon Services Complaint – With Out Asking Motherbord Change

Subject: With out asking motherbord change
My Name: Juned Belim
My Contact No.: 8866645670
My City: rajkot
My Complaint Against: Xolo Care / Syscon Services
Xolo Care / Syscon Services’s Contact Details: Xolo Care / mayankbhai
Complaint Category: Mobile Companies
My Complaint Description:
Dear Sir/mam,

I Submitted my phone 6/7 month ago and they changed my motherboard without asking me after that i recovered that motherboard and found anther person personal details i told there manager Mr. Mayank and he told me this motherboard changed by main office delhi so my question is if they changed this so how i got the recovered anther person details.…

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Xolo Mobile Complaint – Service Charge Under Warrenty

Subject: Service charge under warrenty
My Name: Ajay Rana
My Contact No.: 9033792345
My City: Bharuch
My Complaint Against: Xolo Mobile
Xolo Mobile’s Contact Details:
Complaint Category: Mobile Companies
My Complaint Description:
Dear sir,
My name is Mr. Ajay Rana. I had purchase a mobile phone ( XOLO-Q 1000) with IMEI NO. 911310200214071 from Flip kart on date 13.09.2013.
There was a problem in my mobile on date 13.08.2014 so i had sent the mobile for service at authorized service centre (Akshar Communicaion, Ankleshwar, Gujrat). As per them there was a problem in the battery of mobile so as per their recommendation it was replaced with new one and return back to me on date 29.09.2014.…

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XOLO Care Centre Complaint – Mobile Given For Repaired On 9.9.2014 Till Date Unrepaired And Still Required Further 15 Days.

Subject: Mobile given for repaired on 9.9.2014 till date unrepaired and still required further 15 days.
My Name: Prashant Shroff
My Contact No.: 9377730937
My City: Surat, Gujarat, India
My Complaint Against: XOLO Care Centre
XOLO Care Centre’s Contact Details: Communication Merchants, UG 68-70, Shreeji Arcade, Anand Mahel Road, Surat. Mo. 9712316769
Complaint Category: Mobile Companies
My Complaint Description:
We have purchased XOLO Q 1000 opus on 3.5.14 from M/s Dalal & Sons, Chautapool, Surat. The same piece I have gifted to my daughter on her birthdate 3.5.14. We have noticed on 5.9.14 that handset is not working, hence we have contacted the seller M/s Dalal & Sons on 5.9.14.…

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Xolo Service Centre Complaint – Xolo Given For Repairing Not Received Yet

Subject: Xolo given for repairing not received yet
My Name: Jaydeep Bhatt
My Contact No.: 09662005929
My City: Bharuch
My Complaint Against: Xolo service centre
Xolo service centre’s Contact Details: 7778810411–Xolo service centre bharuch
Complaint Category: Mobile Companies
My Complaint Description:
Respected Sir,
on 23rd Jan 2014,And till today 20th oct I have submitted many times my mobiles for repairing.Problem is this time they are not serious,not responding well and also no follow up is carried out by any of xolo representatives.I have many times called them also mailed to customer care but still no positive response is received.After 45days they have not repaired my mobile.Please need guidance regarding this.…

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