Hathway Broadband Complaint

Subject: incompetent service and worst customer complaint response and problem solving
My Name: Meet
My Contact No.: 9558785742
My City: surat
My Complaint Against: Hathway broadband
Hathway broadband’s Contact Details: 0261 669 6100 world trade center ring road Surat
Complaint Category: Internet Services & Websites
My Complaint Description:
No internet connectivity for 2 weeks For which they haven’t given us extension of service yet we have called the customer service endless number of times but no positive reply on problem solving .when they are asked to come for new connection or renewal they come right away cause it concerns with business (money).Fed up of their service related to problem solving

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Hathway Broadband Complaint

Subject: Non Response from service centre
My Name: Darshan Shah
My Contact No.: 9879010030
My City: Surat
My Complaint Against: Hathway Broadband
Hathway Broadband’s Contact Details: Viraj Gandhi
Complaint Category: Broadband/Internet Services
My Complaint Description:
Dear Concerned Authority
From Past 8 day I am not having internet connection. I am trying to call Hathway service center daily. They convenience me that they are sending their technical person on site and matter will be resolved same day. This is going on daily from May 7 till today May 14. Till today neither problem is resolved nor any Technical person have come.
This is absolutely disgusting.…

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Hathway Broadband Complaint

Subject: Internet not working properly from last 3 months
My Name: Anish Jariwala
My Contact No.: 9825199660
My City: Surat
My Complaint Against: Hathway Broadband
Hathway Broadband’s Contact Details: 0261-6696100
Complaint Category: Internet Services & Websites
My Complaint Description:
I have complaint against hathway Broadband for their worst service and irresponsible behaviour towards customer. My Internet not Working at all. According to my plan I would have to get 60-70 kbps download speed but they are giving 8-10 kbps or it doesnt working.

I have complaint this earlier to Grahak Suraksha too. If you also can’t do, just say to me directly.…

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Hathway Broadband Complaint

Subject: Bad Internet Stability
My Name: Anish Jariwala
My Contact No.: 9825199660
My City: Surat
My Complaint Against: Hathway Broadband
Hathway Broadband’s Contact Details: 0261-6696100
Complaint Category: Internet Services & Websites
My Complaint Description:
Dear Sir,
I am Using Hathway Broadband from Last 5 Months but i’m having many problems till service started. I have complaint more than 20 to 25 times in just 5 months.
From Last 2 Months, I have complained more than 5 times for Unstable Network and Surfing. They Just Check and says Its Working Properly. But I have still that problem. When I Call To customer Care, their response is very very bad.…

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GTPL Hathway Limited ( GTPL Broadband) Complaint – Service Is Not Provided By Gtpl.

Subject: Service is not provided by gtpl.
My Name: Kruti Purani
My City: Ahmedabad
My State: Gujarat
My Complaint Against: GTPL Hathway Limited ( GTPL broadband)
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5500
My Complaint Description:
I Don't have net access from 18/06/2019.
I complain about same issues at 19/06/2019, 08:53 AM.
I also reminded about same complaint at 20/06/2019.
I request again & again to please resolve this issue but no action is taken by them to provide us with service.
Neither they start their service nor they visit to see what is the issue.
I called many times but they are failed to tell me in which time i have access to internet.

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