YOU BROADBAND Complaint – REFUND

Subject: REFUND
My Name: Chetan Lakhani
My City: Surat
My State: GUJARAT
My Complaint Against: YOU BROADBAND
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 6750+6750+ INTEREST+ MY TIME WASTED
My Complaint Description:
Dear sir i and my brother both are applied new connection for wifi internet in youboardband company on 28 may 2018
payment made by cheque is deducted on 30 may 2018
but company not installed connection also not recieved refund ammount
refund of CRF :CC230962,CC230962
agent till with in 10 to 12 day
when i contact call ceter call they tell company policy 45 day for refund
after 45 day i mail to [email protected]
tilll not reciveved
please do needfull

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You Broadband Complaint – Internet Service Stopped From Saturday 28 July 2018

Subject: Internet service stopped from Saturday 28 July 2018
My Name: Hemant Parmar
My City: Surat
My State: Gujarat
My Complaint Against: You Broadband
Complaint Category: Broadband/Internet Services
My Complaint Description:
I complain in you Broadband on Saturday 28 July 2018 my complain number is 2018072809758. When I check my complain status on Monday it's shows as complain solved but they not solved my internet connection till this date 1st August 2018 Wednesday.
Whenever I call in customer care they tell me your service starts as early as possible but no one come to service. They are very careless in solving customer problem.

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YOU BROADBAND I. PVT. LTD Complaint – Shifting Of My Connection

Subject: shifting of my connection
My Name: Kuntal Shab
My City: Ahmedabad
My State: gujarat
My Complaint Against: YOU BROADBAND I. PVT. LTD
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): No
My Complaint Description:
I have a broadband connection of You Broadband india pvt ltd for atleast 3 yrs, recently I shifted my house so I asked company to shift my connection at my new house which is very close to my new address, company wireman came & shifted my connection at new address but the MODEM at my old address has not been shifted to my new address yet. I have paid Rs.1500 as deposite at the time of taking new connection for MODEM!

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Kiran (YOU BROADBAND SERVICES) Complaint – Refund Ammount

Subject: Refund ammount
My Name: HARDIK SONI
My City: Ahmdebaed
My State: Gujarat
My Complaint Against: Kiran (YOU BROADBAND SERVICES)
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 3239
My Complaint Description:
Hello Sir/Ma'am,

We have asked for Internet services to YOU Broadband internet Provider. Their technical person came to our office to availability of connection. After all procedure have been done our side including payment. They still not provided any services till now and denying to refund payment.

we have called several times to service provider(Kiran- Ahmadabad Zone) and company customer care too.. we did not get any reply from their.

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You Broadband Complaint – No Service

Subject: No Service
My Name: Kishan Patel
My City: Surat
My State: Gujarat
My Complaint Against: You Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 10000
My Complaint Description:
we have submitted complaints to the company many time on service number but company is not solving problem and we are facing continuous fluctuation in connectivity.
very poor response by company. it is being almost six months but not a single strong effort done by you broadband to provide proper solution.And whenever I call on customer care number, all the representatives are busy on hours to hours…

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