Subject: Frequently internet connection Lost
My Name: Javin Patel
My City: Gandhinagar
My State: Gujarat
My Complaint Against: GTPL Hathway Ltd
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5000
My Complaint Description:
I have purchase 3 year plan at cost of INR 8100/-
(My registered number : 9825986765) which registered in GTPL.
Now after 1.5 year i got so many internet connection issue… And from last 1 month i have almost do 10 time complaints.
They answering me as below (GTPL Hathway Ltd)
Sorry for inconvenience we will resolve your problem in 24 hrs, so i have to wait 24 hrs and the i get my internet connection and within 2 day it will gone automatically with out any climate change…
So complaint it again and again but i got answer as above…
So i think they are switched my internet on & off frequently from there software and they say we have technical issue…
Ultimately i get my internet on 50% – off 50% basis the why i have paid 100%????