GTPL HATHWAY LIMITED Complaint – NO TECHNICAL SERVICE AND RAISE QUERY RESOLVED WITHOUT SOLUTION AND NO TECHNICAL SUPPORT

Subject: NO TECHNICAL SERVICE AND RAISE QUERY RESOLVED WITHOUT SOLUTION AND NO TECHNICAL SUPPORT
My Name: NEHAK KAKKAD
My City: AHMEDABAD
My State: GUJARAT
My Complaint Against: GTPL HATHWAY LIMITED
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5100
My Complaint Description:
NO TECHNICAL SERVICE AND RAISE QUERY RESOLVED WITHOUT SOLUTION AND NO TECHNICAL SUPPORT
Ticket Number Ticket Date Category Status Comments
2690300 31/08/2017 17:55:48 RENEWAL REQUEST-SELFCARE NEW –
2690296 31/08/2017 17:55:07 TECHNICAL COMPLAINT-SELFCARE NEW –
2612210 06/08/2017 16:01:06 RENEWAL REQUEST-SELFCARE RESOLVED Received feedback from renewal team
2612207 06/08/2017 15:59:18 TECHNICAL COMPLAINT-SELFCARE RESOLVED Received feedback from Technical team
2603027 03/08/2017 18:05:50 TECHNICAL ISSUES RESOLVED Received feedback from Technical team
2592459 31/07/2017 20:06:49 TECHNICAL ISSUES RESOLVED Received feedback from Technical team
2590883 31/07/2017 15:07:14 RENEWAL/OTHER REQUEST RESOLVED Received feedback from renewal team

Continue reading


Gtpl (hathway) Complaint – Internet

Subject: Internet
My Name: anand
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Gtpl (hathway)
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 12000
My Complaint Description:
I took plan of internet from GTPL,and paid one year advance money 13000,after that every month I want to register complaint about internet not working,

Continue reading


GTPL Hathway Ltd Complaint – Frequently Internet Connection Lost

Subject: Frequently internet connection Lost
My Name: Javin Patel
My City: Gandhinagar
My State: Gujarat
My Complaint Against: GTPL Hathway Ltd
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5000
My Complaint Description:
Dear sir,

I have purchase 3 year plan at cost of INR 8100/-

(My registered number : 9825986765) which registered in GTPL.

Now after 1.5 year i got so many internet connection issue… And from last 1 month i have almost do 10 time complaints.

They answering me as below (GTPL Hathway Ltd)

Sorry for inconvenience we will resolve your problem in 24 hrs, so i have to wait 24 hrs and the i get my internet connection and within 2 day it will gone automatically with out any climate change…

So complaint it again and again but i got answer as above…

So i think they are switched my internet on & off frequently from there software and they say we have technical issue…

Ultimately i get my internet on 50% – off 50% basis the why i have paid 100%????

Continue reading


GTPL Hathway Ltd Complaint – Non Response To Frequent Disconnections

Subject: Non response to frequent disconnections
My Name: Anant Acharya
My City: Vadodara
My State: Gujarat
My Complaint Against: GTPL hathway ltd
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 8000
My Complaint Description:
I have a broadband connection from gtpl and I'm writing to you because I'm beyond all limits of frustration with it. I have been facing frequent disconnections on daily basis. At least twice a day, the net gets disconnected and takes anywhere between 10 minutes to 24 hours to come back. I've raised multiple complaints with their helpline but they only get the temporary problem fixed.

Continue reading


GTPL HATHWAY LTD. Complaint – NO SERVICE

Subject: NO SERVICE
My Name: SHRENIK SONI
My City: VADODARA
My State: GUJARAT
My Complaint Against: GTPL HATHWAY LTD.
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 3000
My Complaint Description:
I HAVE COMPLAINT IN GTPL ABOUT MY INTERNET CONNECTION AND NO ONE IS RESPONDING AGAINST MY COMPLAIN. MY INTERNET IS DOWN FROM LAST 1 MONTH.

Continue reading