Xolo/ Lava Company Complaint – For A New Cell

Subject: for a new cell
My Name: DENISH CHAMPANERIA
My City: surat, gujarat
My Complaint Against: xolo/ lava company
Complaint Category: Others
Claim Amount (Approx.): 8500
My Complaint Description:
I am a customer of xolo mobile. 8 months ago i brought a new xolo Q1010i mobile. but before 2 month the touch of my mobile is not working properly. so submit my mobile in customer care center.company give me new lava alfa L mobile. new mobile was already dammage it's touch is also not working properly. i submit that mobile 4 times in 2 month. i request company that please change my mobile and give me a new xolo mobile.…

Continue reading


XOLO Complaint – BLAST IN XOLO Q1010I MOBILE

Subject: BLAST IN XOLO Q1010I MOBILE
My Name: Soni Arpit Mukeshkumar
My City: d/31 Goverdanpark soc, opp amar complex,near chankya puri, new sama road VADODARA
My Complaint Against: XOLO
Complaint Category: Mobile Companies
Claim Amount (Approx.): 14000Appxi.
My Complaint Description:
Respected sir, My contact no 9925324355
On 1st January 2016 in my house serious Blast observed in my xolo 1010i mobile.immediately I the Arpit SONI contact to xolo customer care.company Representative told me pl contact to your nearest xolo service centre and verify your damage blast mobile.I visited xolo sevice centre alkapuri Vadodara.xolo service centre give me demage mobile certificate and service centre sent back my blast mobile he not required same Mobile.As per Requirement of xolo care representative I submitted 14 hrs on DTD 01/01/16 same letter and five to six photographs of blast mobile in my house.immediately xolo comp.representative told me your blast mobile submitted or not I informed to comp representative xolo service centre not required blast mobile.since last five days I sent 5 to 6 email and personally 7 to 8 times contact on phone but till today no positive reply from xolo and not a mobile replacement frequently told me your request is in process.kindly request do needful at the earliest.…

Continue reading


XOLO Complaint – My Xolo Phone Burned On Today Morning While Charging

Subject: My Xolo Phone burned on Today Morning while charging
My Name: Francy Alosious
My City: Trivandrum
My Complaint Against: XOLO
Complaint Category: Mobile Companies
Claim Amount (Approx.): 12000
My Complaint Description:
Dear Sir/Mam,
My name is Francy Alosious from Trivandrum, I was using XOLO Q1010i mobile past 1.5 years, Today 11 Dec 2015 Morning 2.00AM I had put the mobile for charging suddenly my mobile was fired totally and burned and shocked me. I think Xolo phone is totally failure. All Xolo customer happening same like. Xolo customer care not take responsible action against my case. So Im thinking to file a case to consumer court.…

Continue reading


XOLO Mobiles Complaint – XOLO Q1010i Mobile Phone Fired Automatically

Subject: XOLO Q1010i Mobile Phone Fired Automatically
My Name: Vijayakumar C A
My City: Chennai
My Complaint Against: XOLO Mobiles
Complaint Category: Mobile Companies
Claim Amount (Approx.): 11,800
My Complaint Description:
Hello Sir/Mam,

I am Vijayakumar from Chennai, I was using XOLO Q1010i mobile past 1.6 years, Yesterday 29 Nov 2015 Morning 4.00AM I had put the mobile for charging suddenly my mobile was fired totally and burned. I could do any thing at that time, my intention was to put up the fire.

I suddenly called to the XOLO customer care support and inquiry regarding this, XOLO customer executive says if you have in warranty then only we will take action else we will not care of this issues.…

Continue reading


M/S XOLO Complaint – NOT MATCH AS PER ORDER AND NOT SUPPORT , NOT SPECIFIED FULLY IN THE WEBSITE

Subject: NOT MATCH AS PER ORDER AND NOT SUPPORT , NOT SPECIFIED FULLY IN THE WEBSITE
My Name: SHASHIKANT KUMAR PATHAK
My City: JAMSHEDPUR (JHARKHAND)
My Complaint Against: M/S XOLO
Complaint Category: Mobile Companies
Claim Amount (Approx.): 4777
My Complaint Description:
Sir,
I have ordered a smart phone make XOLO company of model no.: XOLO ERA HD at about Rs. 4777.00 on 16.11.2015 frin Gadget360.com site & i received this smart phone on 24-11-2015, But SIM card slot is not open and also SIM card is in tray format , just like tray, open tray but its totally open out , mobile phone battery is not removable , which is not mentioned in the website description.details of smart phone specification.…

Continue reading