Hathway Broadband Complaint – Disconnections In Internet Every Day

Subject: disconnections in Internet every day
My Name: Hiren Vakharia
My City: Surat
My Complaint Against: Hathway broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
No one picks the call in customer care. Nodle officer or other officers are also not responding. I also went to their office at WTC. I met Sr. Manager there. But after meeting him, My connection is working very poorly. He is also not responding. So many times the Internet is disconnected. All this since the last week.
I am also facing disconnection problems since the last two months.…

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HATHWAY BROADBAND Complaint – THEY REQUIRED ONLY MONEY NOT A CUSTOMER SATISFACTION

Subject: THEY REQUIRED ONLY MONEY NOT A CUSTOMER SATISFACTION
My Name: MEGHA PATEL
My Contact Email ID: [email protected]
My City: surat
My Complaint Against: HATHWAY BROADBAND
Complaint Category: Internet Services & Websites
Claim Amount (Approx.):
My Complaint Description:
I BUY HATHWAY BROADBAND ABOUT AND 01 OR 02 MONTH AGO,

AT TIME INTERNET WORKING PROPERLY.

BUT WHEN MY HOUSE RENOVATED UNFORTUNATELY LABOUR CUT THE INTERNET WIRE, THEN I CONTACT HATHWAY CUSTOMER SUPPORT NO. 6696100, AND BECAUSE OF MY RENOVATION I DONT HAVE ACCOUNT NO OF MY INTERNET BUT I M READY TO GIVE ME OTHER DETAILS BUT THE CUSTOMER EXECUTIVE ANSWER ME VERY RUDELY, THEN I CONTACT THEIR MARKETING EXECUTIVE MR.…

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Mr. Sachin, Hathway Broadband (ACT) Complaint – No Internet Every 2 Days

Subject: No internet every 2 days
My Name: Arun Menon
My Contact No.: 9845567000
My City: Bangalore
My Complaint Against: Mr. Sachin, Hathway Broadband (ACT)
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 3000
My Complaint Description:
I took a Hathway connection in December 2014.
The representative Mr. Sachin had promised lot of things, among one, the downtime would be minimal.
Now I see, every 2-3 days, the connection goes off and if you call their customer care, they give the standard reply "Your problem will be resolved in 48-72 hours".
Since I work from home, an internet connection is imperative for me.…

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Hathway Broadband Ltd Complaint – Internet Connection Disconnected Daily

Subject: internet connection disconnected daily
My Name: rakesh shah
My Contact No.: 7698020800
My City: surat
My Complaint Against: hathway broadband ltd
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
My a/c.no.is 1326799 i have taken hathway internet connection on 26/4/2015 from that day my internet not working properly.I have complained so many times to customer care.but my problem is still not solved…

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Hathway Broadband And Datacom Ltd., Surat Complaint – Not Providing Refund Since 3+ Months

Subject: Not Providing Refund since 3+ months
My Name: Jignesh Bharuchwala
My Contact No.: 7208635697
My City: Surat
My Complaint Against: Hathway Broadband and Datacom Ltd., Surat
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 10000
My Complaint Description:
I had filled up application form on 19-Feb-2015 for 12 Month Limited plan of 160GB @ 15MBPS with following details:

Customer Name: Jignesh Bharuchwala
Address: B-108, Morli Residency, Near Gandakaka na Fafda, Bandugara Naka, Surat – 395003.
Executive Name: Viral – 9913167143
Account Number provided: A-91224
Agency person name: Sunil – 9099977652
Recepit No: S-9347
Mode of Payment: 4000/- by ICICI Bank Cheque No-056027

At the time of taking connection, Hathway said the SLA is 4-5 days within which connection will be provided.…

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