Xiaomi /Redmi Complaint – Giving Wrong Reason And Not Supporting Under Warranty Handset.

Subject: Giving wrong reason and not supporting under warranty handset.
My Name: Kalpesh Gosalia
My City: Mumbai
My State: Maharashtra
My Complaint Against: Xiaomi /Redmi
Complaint Category: Handset Complaints
Claim Amount (Approx.): 9000
My Complaint Description:
Xiaomi / Redmi management is a deaf management may be with worst customer satisfaction policy and unorganized customer support with very high carelessness and only sales / numbers concern policy.

since last 40 days I am complaining for support to my under warranty handset but surprisingly as n when I wrote them different different executive has replied and no one has provided their contact details.

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Xiaomi Mobile Service Centre Complaint – Warranty Service

Subject: Warranty service
My Name: Amit Katore
My City: Sangamner
My State: Maharashtra
My Complaint Against: xiaomi mobile service centre
Complaint Category: Mobile Companies
Claim Amount (Approx.): 12999
My Complaint Description:
My mobile is under warranty but service centre is not except

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Xiaomi India Complaint – Defective Mobile Handset

Subject: Defective Mobile handset
My Name: Abhijit Dave
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Xiaomi India
Complaint Category: Handset Complaints
Claim Amount (Approx.): 2500000
My Complaint Description:
I have purchased Xiaomi Note 4 on 17th April 2017, still my phone is in warranty period.
my phone was not working so I went service center ahmedabad and they changed Mother board in my device on 16th October 2017,
Again on 20th November 2017 they changed Mother board
Again 20th December they formatted phone
and today on 13th February 2018 Mother board Changed again

Each time my data lost, and my phone stops for 2 days all my work stopped and I have to take leave from my office for whole day and this is the 5th time I visit to service center and still its not final solution.

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Xiaomi India Complaint – New Mobile Scrap Due To Careless Service Center

Subject: New Mobile scrap due to careless service center
My Name: Mukesh Patel
My City: Gandhinagar
My State: Gujarat
My Complaint Against: Xiaomi India
Complaint Category: Mobile Companies
Claim Amount (Approx.): 8499
My Complaint Description:
I purchased Redmi 4 mobile ([email protected] inr.)from on line mi store for birthday-gift in advance days. Invoice no:972880 on dated :20 dec'17. Order no:517122090089078001.but big issue of over heating. However, within used two days itself, the touch of the mobile not working. We checked with mi. service center Gandhinagar – 382007.mi.centre said me, "it is liquid damage" & give me estimated of touch pad replace charge Rs.

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Xiaomi Complaint – Redmi 4 Damaged Prior To Delivery And No Replacement Provided

Subject: Redmi 4 damaged prior to delivery and no replacement provided
My Name: Laksh
My City: Chennai
My State: TAMIL NADU
My Complaint Against: Xiaomi
Complaint Category: Mobile Companies
Claim Amount (Approx.): 11000
My Complaint Description:
Redmi Note 4 ordered on 26th Jan.. received by tenants during my absence on 29th Feb.. opened the parcel on 2nd feb and found that the phone is damaged in transit and immediately contacted customer care and also emailed the video of opening of package asking for a replacement. In addition, the ordered Mi earphones are missing in the package. Mi customer service is being insensitive and are not ready to provide a replacement.

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