Hathway Broadband Complaint – Getting Near Un-usable Speeds (90% Less Than Promised) And Giving False Promises When Calling The Customer Service)

Subject: Getting near un-usable speeds (90% less than promised) and giving false promises when calling the customer service)
My Name: Pankaj I patel
My Contact No.: 9662527594
My City: Surat
My Complaint Against: Hathway Broadband
Hathway Broadband’s Contact Details: 9003-9004, World Trade Center, Udhna Darwaja, Ring-Road, Surat. PIN-395002
Complaint Category: Broadband/Internet Services
My Complaint Description:
I have been Hathway Broadband`s customer for 4 years, Acc No: 882153. I have 256-1024 kbps day/night plan. i.e I am supposed to get 256 kbps (0.25 Mbps) during 9am-9pm and 1024 kbps
(1 Mbps) during 9pm-9am. For the last 10 days I have been getting really slow internet especially after 9 pm.…

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Hathway Broadband Complaint – Not Getting Resolution For Internet Issue.

Subject: Not getting resolution for internet issue.
My Name: Parijat Shinde
My Contact No.: 9960121773
My City: Pune
My Complaint Against: Hathway Broadband
Hathway Broadband’s Contact Details: 020-30237700
Complaint Category: Broadband/Internet Services
My Complaint Description:
Dear Team,
I have log multiple complaint with Hathway Broadband like 10127929,10143078,10163437 but engineers closing this tickets by providing fake resolution. My Internet is not working from last 2 week and I am following them madely with hathway but getting fake comments. It’s really become headache for me.
My customer Id: 1023481.

Please take a strong action on hathway as they are one of the worst ISP.…

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Hathway Broadband Complaint

Subject: incompetent service and worst customer complaint response and problem solving
My Name: Meet
My Contact No.: 9558785742
My City: surat
My Complaint Against: Hathway broadband
Hathway broadband’s Contact Details: 0261 669 6100 world trade center ring road Surat
Complaint Category: Internet Services & Websites
My Complaint Description:
No internet connectivity for 2 weeks For which they haven’t given us extension of service yet we have called the customer service endless number of times but no positive reply on problem solving .when they are asked to come for new connection or renewal they come right away cause it concerns with business (money).Fed up of their service related to problem solving…

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Hathway Broadband Complaint

Subject: Non Response from service centre
My Name: Darshan Shah
My Contact No.: 9879010030
My City: Surat
My Complaint Against: Hathway Broadband
Hathway Broadband’s Contact Details: Viraj Gandhi
Complaint Category: Broadband/Internet Services
My Complaint Description:
Dear Concerned Authority
From Past 8 day I am not having internet connection. I am trying to call Hathway service center daily. They convenience me that they are sending their technical person on site and matter will be resolved same day. This is going on daily from May 7 till today May 14. Till today neither problem is resolved nor any Technical person have come.
This is absolutely disgusting.…

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Hathway Broadband Complaint

Subject: Internet not working properly from last 3 months
My Name: Anish Jariwala
My Contact No.: 9825199660
My City: Surat
My Complaint Against: Hathway Broadband
Hathway Broadband’s Contact Details: 0261-6696100
Complaint Category: Internet Services & Websites
My Complaint Description:
I have complaint against hathway Broadband for their worst service and irresponsible behaviour towards customer. My Internet not Working at all. According to my plan I would have to get 60-70 kbps download speed but they are giving 8-10 kbps or it doesnt working.

I have complaint this earlier to Grahak Suraksha too. If you also can’t do, just say to me directly.…

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