Mr. Sachin, Hathway Broadband (ACT) Complaint – No Internet Every 2 Days

Subject: No internet every 2 days
My Name: Arun Menon
My Contact No.: 9845567000
My City: Bangalore
My Complaint Against: Mr. Sachin, Hathway Broadband (ACT)
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 3000
My Complaint Description:
I took a Hathway connection in December 2014.
The representative Mr. Sachin had promised lot of things, among one, the downtime would be minimal.
Now I see, every 2-3 days, the connection goes off and if you call their customer care, they give the standard reply "Your problem will be resolved in 48-72 hours".
Since I work from home, an internet connection is imperative for me.…

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Hathway Broadband Ltd Complaint – Internet Connection Disconnected Daily

Subject: internet connection disconnected daily
My Name: rakesh shah
My Contact No.: 7698020800
My City: surat
My Complaint Against: hathway broadband ltd
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
My a/c.no.is 1326799 i have taken hathway internet connection on 26/4/2015 from that day my internet not working properly.I have complained so many times to customer care.but my problem is still not solved

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Hathway Broadband And Datacom Ltd., Surat Complaint – Not Providing Refund Since 3+ Months

Subject: Not Providing Refund since 3+ months
My Name: Jignesh Bharuchwala
My Contact No.: 7208635697
My City: Surat
My Complaint Against: Hathway Broadband and Datacom Ltd., Surat
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 10000
My Complaint Description:
I had filled up application form on 19-Feb-2015 for 12 Month Limited plan of 160GB @ 15MBPS with following details:

Customer Name: Jignesh Bharuchwala
Address: B-108, Morli Residency, Near Gandakaka na Fafda, Bandugara Naka, Surat – 395003.
Executive Name: Viral – 9913167143
Account Number provided: A-91224
Agency person name: Sunil – 9099977652
Recepit No: S-9347
Mode of Payment: 4000/- by ICICI Bank Cheque No-056027

At the time of taking connection, Hathway said the SLA is 4-5 days within which connection will be provided.…

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Hathway Broadband Internet (Hathway Cable & Datacom Ltd) Complaint – Hathway-( For Not Provided Internet)-not Paying Money Back Or Not Giving Extension Of Months

Subject: Hathway-( for not provided internet)-not paying money back or not giving extension of months
My Name: Prajakta Patil
My Contact No.: 9820495204
My City: Mumbai
My Complaint Against: Hathway Broadband Internet (Hathway Cable & Datacom Ltd)
Hathway Broadband Internet (Hathway Cable & Datacom Ltd)’s Contact Details: 67134600 / 67134567
Complaint Category: Broadband/Internet Services
My Complaint Description:
Dear Sir,

I paid for 6 months 8th Dec`14 to 8th June 2015 Rs 3820 but from Dec to Feb I didn’t use internet due to no connection every time. I called several times & registered a complaint too but Hathway didn’t solved the issue till around feb 22nd even after 22nd feb also internet is not that good.…

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Hathway Broadband Complaint – Refundable Installation Charges

Subject: Refundable installation Charges
My Name: Tarak Nafade
My Contact No.: 7506073771
My City: Kalyan
My Complaint Against: Hathway Broadband
Hathway Broadband’s Contact Details: 603, Hyde Park, Saki Vihar Road,Andheri – East, Mumbai – 400 071. (022-67134600 )
Complaint Category: Internet Services & Websites
My Complaint Description:
Hi,

This is Tarak Nafade from Kalyan, Dist. Thane. I have taken broadband services of Hathway. My A/c no. for Hathway is 959761. At the time of installation there engineers has taken 1500/- Rs. for installation and 1000/- for plan amount. He told me that installation charges 1500/- Rs. is refundable. Now i contact to there customer care they told me that in there system they don’t have any data.…

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