Subject: Delay in delivery after repeated request
My Name: Nivedita
My Contact No.: 919674286691
My City: kolkata
My Complaint Against: Reliance Digital
Reliance Digital’s Contact Details: 033-66373506
Complaint Category: Electronics Appliances
My Complaint Description:
I have recently bought a cooler (Symphony) from Reliance Digital.
As per discussion they assured us that cooler would be delivered within 1st May.
But they have already breach the delivery date. I follow up with the team three – four times.
They assure us that they will get back to me very soon. But still there is no response from their side.
Please check the below Call History
1. Got a call at 10.52 pm on 3rd May . A person wanted to deliver the product after 1 or 2 hours.
WHAT KIND OF SERVICE IT IS.
2. I request that person to deliver on 4th may at any time.
3. I called again two times. But false promise as expected.
4. I called another number 4-5 times. But they don’t bother to listen.
In fact they are telling that we refuse to accept the product around 11pm. So its not our fault.