Subject: Company refuse to replace damaged product
My Name: ROHIT I PATEL
My City: vadodara
My State: gujrat
My Complaint Against: samsung/sales corner(baroda)pvt.ltd
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 41000rs
My Complaint Description:
I bought a refrigerator from sales corner from Baroda kothi char rastha.
they sold me damaged piece, I saw it after delivery and demo and informed to dealer, dealer said contact to samsung care the will instruct me to further, after that samsung sent his engineer, he confirmed that there is a damage on refrigerator. samsung care said dealer change the piece but dealer refuse to change.
After that again I had contact to samsung head office, after 15 days they said the will not change product.
Damaged picture of the product and carton already share to samsung HO.
sales corner contact number:- 9879576510(jayesh)