Shoprishi Complaint – Refund Not Given

Subject: Refund not given
My Name: Architkumar Hiteshbhai Desai
My City: Jamnagar
My State: GUJARAT
My Complaint Against: Shoprishi
Complaint Category: Online Shopping
Claim Amount (Approx.): 13499
My Complaint Description:
I had bought mobile from shoprishi.com on 1/5/19 for an amount of 13499/- in payment mode upi. Transaction ID 912114497180. They booked my order ,and given the conformation with order no 3626025 and deliver date 8/5/19.
I used to chat them for every 2days for live status of my order ,they would have tell me its on the way and it will reach u on 9th,
I called them on 9th and but they not receiving my call. Then on website they show that your money will be refund before 11th may, 2019 due to some technical issue from there side but no money refund.
So please solve my problem

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