Smashing Commerce Complaint – Fake Product Delivered By Smashing Commerce

Subject: Fake product delivered by Smashing commerce
My Name: Sangeeta Deo
My City: Noida
My State: Uttar pradesh
My Complaint Against: Smashing Commerce
Complaint Category: Online Shopping
Claim Amount (Approx.): 480
My Complaint Description:
I have ordred the pest repellent after looking at an advertisement on Facebook on 17 Aug 2018 and received the product on 21 Aug 2018. This is not the same product which was seen in the advertisement and really make an irritating sound. I have asked the person with the contact name which was there with no response. That Ankita Deo is not even picking up the call and i guess she even blocked my number. Could you please tell me how can i send the product back and ask for my refund as i have been cheated by this company.

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