Complaint – Wrong Or Damage Product

Subject: wrong or damage product
My Name: subhash kugasiya
My City: rajkot
My State: gujrat
My Complaint Against:
Complaint Category: Online Shopping
Claim Amount (Approx.): 100000
My Complaint Description:
hi there,
i ordered iPhone 6 (64GB) via Order ID: 18419355173
that was delivered me to 25th FEB 2017 That i receive Damage product in side i register return request to snapdeal for return product an they mailed this (Based on our conversation, we understand that you're facing some issues with your iPhone 6 (64GB). Don't worry, our service engineer will visit you soon to check your item and resolve the issue described by you.)
& snapdeal engineer meet & conform damage product or give me visit acknowledgment also, after snapdeal conformation they pick my phone via his courier partner & send his warehouse after i waited as long they not reply me any think als i call to snapdeal customer care center 1st time they asking me we quality check team call you back waiter for quality check,
after many following call by my side they was send me back damage mobile to me & Asking me now you can take this product we are not responsible for this your product not match with out quality check ,

please help me here i go with social media or legal notice also by our advocate also help me here some also please

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One thought on “ Complaint – Wrong Or Damage Product

  1. Dear subhash kugasiya,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Team Snapdeal

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