Spidigo (Pace Internet) Broadband Complaint – Spidigo Refund Issue

Subject: Spidigo refund issue
My Name: Sharfraz Ahmed Ansari
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Spidigo (Pace Internet) Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): Around Rs. 6000
My Complaint Description:
Dear Sir,
I had paid yearly subscription to Spidigo but after 2 months, the broadband stopped. Their technician visited on my complaint and tole me that it will not get restored. Then I visited their office for refund at:
804, Parshwa Tower, Sarkhej – Gandhinagar Hwy, Bodakdev, Ahmedabad, Gujarat 380054
They ask me to give bank details and I will get refund in 40 days.
When after 40 days, I didn't received payment, I went again to their office but their office was closed. After certain effort, I get their new address. It is:
112 Arjun Avenue
Opp. Samarth Mahadev Mandir
Law Garden
When I visited here, I was told that they have changed the company name from spidigo to Pace Internet and I will get payment in another 15 days and provided one contact number which is now deactivated.
Despite my effort, they have not given anything in written about they stopped the service without my permission, no written confirmation that when they will return or they owe to pay. Generally, they avoid anything in written, and prefer everything only VERBAL which clearly indicates mala fide intention.
Pls suggest how can I get my payment back from them.

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One thought on “Spidigo (Pace Internet) Broadband Complaint – Spidigo Refund Issue

  1. Now, they have closed this office also:
    112 Arjun Avenue
    Opp. Samarth Mahadev Mandir
    Law Garden

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