Staunch E-Tail Services LLP By Naaptol Complaint – The Company Has Not Given Complete Description Of Technical Details In Advertisement

Subject: The company has not given complete description of technical details in advertisement
My Name: Piyush Manilal Mehta
My City: Gandhinagar
My State: Gujarat
My Complaint Against: staunch E-Tail Services LLP by Naaptol
Complaint Category: Online Shopping
Claim Amount (Approx.): 3999.00
My Complaint Description:
Sir, I have purchased iVoomi 4G mobile from Naaptol through their TV Aid .
ref. order No.34784312 on 28.04.2017 and sent the ordered goods through Ecom Express via Doc. No.853590688 on 01/05/2017 and I had paid Rs.4,398/(including courier charges)-. When opening the company's packing I found that the mobile is of 513 mb ram which was not mentioned in the advertisement so on the same day I have made SMS as well as Email to the company for returning of the purchased goods my next option that replace the same with higher version but the company is not supporting neither returning my amount nor replacing me with the higher version.
Main thing is that the company has not informed regarding RAM of the mobile on TV Aid and only we have to book our order.

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One thought on “Staunch E-Tail Services LLP By Naaptol Complaint – The Company Has Not Given Complete Description Of Technical Details In Advertisement

  1. ShopClues your side order Intex Aqua 4G handed mini one year warranty not working after 11th month bettry dead no proper net working and handset high hit condition because customer no satisfied and automatically screen damage glass break bettry swell up ………..the high tech technology in the

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