My Name: Ganesh Das
My Contact No. 9433761630
My Complaint Against: Bharat Sanchar Nigam Ltd.
Bharat Sanchar Nigam Ltd.’s Contact Details: Bharat Sanchar Nigam Ltd., Dhaniakhali Exchange, West Bengal Circle
Complaint Category: BSNL Complaints
My Complaint Description:
I would like to inform you that I had a WLL Phone in Dhaniakhali exchange in West Bengal Circle and my Phone No was 3213213115 and Account No was 352385143. I had surrender my WLL line and also returned the WLL set to your local office(Dhaniakhali) on 29.04.13 after payment of all dues till April,13. I also inform you that there was an excess amount of Rs. 94/- in my account after clearing bill of April,13.
I also submitted a requesting letter to release my secuirty deposit amount including my excess bill payment amount of Rs.94/-.
I am very sorry to say that already three months have been gone but you are sending bill till now and also I am in dark that when I will receive the security deposit amount from your department.
So, I request you to see the matter and withdraw the all bill from the date of surrender of WLL connection and take necessary action to release the security deposit amount as early as possible.
I am sending you the scan copy of all correspondance to your Dhaniakhali office.
Ganesh Ch. Das
Mob-9433761630 / 9800002165