Swiggy Complaint – Not Got Refund

Subject: Not got refund
My Name: Karan Barath
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Swiggy
Complaint Category: Service Providers
Claim Amount (Approx.): 560
My Complaint Description:
Sir I ordered online for fasos company frankies on swiggy on March 20th for amount with tax of rs.560.
But after half hour I came to know that my order was cancelled. I got call from swiggy person that ur order is cancelled,I asked them for refund and they told me that they can provide coupons in related to ur paid amount.i said no I don't want coupon..pls refund me my amount..they said it will be refunded in 5 days..but still there was no refund initiated and when I again asked them they told we have initiated the amount ..giving me reference no.but still it's been more than 20 days..I m still waiting for my refund amount…and again today when I asked about my refund amount they saying due to technical server error the process of refund couldn't be initiated..I m fed up with this .560 RS is not big amount but every penny counts n I am a doing job so I know what is importance of each penny..pls help me on this as I m fed up with this !!!

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