My Name: saurabh
My Contact No. 9998957987
My Complaint Against: Swipe/sheetal entrprise (service center)
Swipe/sheetal entrprise (service center)’s Contact Details: 18001038038/0265-6642151
Complaint Category: Mobile Companies
My Complaint Description:
I had purchased Swipe All-in-One Tablet on December 2012 which is under warranty ,which was defective once I sent it to service center and this is second time I approached your swipe service center Sheetal Enterprise-Vadodara Gujarat at Sayajigunj on 06-08-2013 and as per them the Tablet is required to send at main service center at pune and it will take 20-22 days for repair,It has been already more than 22 working days.The person(Amrita madam) from your side gave me commitment of 2-3 days receive time,Now today I called to customer care Mr.Shoeb told approx 8 day of receive time,which is not reasonable as while time of purchasing the swipe product I understood that Swipe is a good Company with better service provider.
In view of above request you to repair/replace Swipe All-in-One Tablet on urgent basis.The details of Tablet are as under.
Job Sheet No.:-RVSRN1308SHN00086