Tdepl Complaint – Received The Different Band Product

Subject: received the different band product
My Name: amit sen
My City: kolkata
My State: west bengal
My Complaint Against: tdepl
Complaint Category: Electronics Appliances
My Complaint Description:
11/01/2009 . i ordered one bye one get one free power bank
brand : sony
mah: 32000
but i received mi power bank with 30000 mah (invoice no-CTS1295137 AND WAYBILL-991142819)
so i want to return it and please replace with the sony power bank (bye one get one) with price 1540.
already I talked to with your customer care services but the are saying to send it through complaint office then they will replace with the my sony product.
but this is the mistake from your side. why i will pay again for the complaintal charge? not only the charge i have to go to the complaint office and i have to waste my time for your mistake. AND WHAT IS THE ASSURANCE THAT IF I WILL SEND IT TO THE TDEPL ADRESS AFTER THAT WE WILL AGAIN RETURN MY ACTUAL ORDERED SONY PRODUCT.
please inform me the hassle free solution for it.

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