Subject: we want to Cancel the service and get refund the amount.
My Name: Sandip Gopani
My City: Surat
My State: Gujarat
My Complaint Against: Tiny ERP Private Limited
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 166521
My Complaint Description:
We are from Brahmani. we purchase the EPR system(Odoo ERP) from Tiny ERP Private Limited. they sale their ERP in indian market. but not provide Basic things which is available in any other ERP or Accounting software , like as Rounding methods of final amount. and other basic structure of invoice. and for that invoice structure and rounding methods, they are charging more amount approx 20,000 Rs.. That amount is Equal to purchase new software in india.
Their consult team give not awareness about this charges at a time of demo. they told us that we provide all basic things But after we got purchase of this they change and told that we need to develop this things with that much amount.
They sale their ERP in india. so we need the reports like GSTR1 and other tax reports. But till this date they can not provide us that particular reports.
we just try their ERP for one and half month only than we realize about this system. so that we want to cancel their ERP and we want refund of amount that we paid for this ERP.
we are not satisfying with their consumer feedback.
We need your support to solve this.we are waiting for your kind revert.