Subject: handset stolen but no response from v care informatics
My Name: swapnil Bhoyar
My City: kalyan
My State: Maharashtra
My Complaint Against: v care informatics , ghatkopar
Complaint Category: Mobile Companies
Claim Amount (Approx.): 10,000
My Complaint Description:
To the concern
Have purchased redmi note 3 silver on 22/04/16 online earlier.Taken separate insurance from V care informatics, ghatkopar east, which is authorised service center of Xiaomi.Relationship number 912479. paid 549 for same. have papers for same.
Within that insurance period , on 29/08/16 my phone is stollen. police complaint made, have documents for same, sent repeated mails to v care informatics, ghatkopar, even to one assist.
have papers and proof mails.
But no action taken forget about the claim. No one is responding on calls in v care informatics not even on mail.
To the concern I hope you will assist me in this and will do the needful for this asap.