Videocon D2H Complaint – Deducted Rs 200 From Balance

Subject: Deducted Rs 200 from balance
My Name: Viren
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Videocon D2H
Complaint Category: Videocon Complaints
Claim Amount (Approx.): 200
My Complaint Description:
I called to customercare because services were stopped due to some technical reasons…it happens in every two months.

As per company policy, if we ask for service person to visit home within 30 days of service, they don't charge service charge for 2nd visit.
When I called this time, I said them one month is not over yet of last service so they said okay, the person will come and fix the problem and will not charge anything.

The person came, repaired the product, didn't charge anything but later on Rs 200 deducted from the balance. Now I need to recharge again.

This is the worst d2h company. i jave to call to customer care more than 6 times in a tear and every time I have to bear Rs 200 service charge.

Kindly give my balance return customer id 74777454.

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2 thoughts on “Videocon D2H Complaint – Deducted Rs 200 From Balance

  1. Dear Viren,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

  2. Dear Viren,

    As per your complaint, Rs.200/- credited in your d2h account against the wrong service charges deduction. Kindly let us know if you need any further assistance.
     
    Thanks & regards

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