Subject: Refusal of refund of account balance
My Name: Jignesh Derasari
My City: Gujarat
My State: Videocon D2H
My Complaint Against: Videocon D2H
Complaint Category: Videocon Complaints
Claim Amount (Approx.): Refusal for refund of account balance
My Complaint Description:
Customer ID of Videocon d2h – 90621924
I have been using the services since a long and now i need to permanently deactivate all the services and disconnect the connection. I have called the customer care department and sent the email also for the same.
surprisingly, none of the company representative turned back. O phone call they said that they will not disconnect the services.
All the hardware , se top box and remote are ready to take back by the company.
Am simply requesting to refund my account balance as on today. But I really do not understand what exactly the problem in refunding account balance while am not using any of services?
You are sincerely requested to please extend all your possible support in the matter.