Videocon Split AC Complaint – Replacement Of AC Compressor

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Subject: Replacement of AC Compressor
My Name: Manoj Kumar Rout
My City: Rourkela, Odisha
My Complaint Against: Videocon Split AC
Complaint Category: Videocon Complaints
Claim Amount (Approx.):
My Complaint Description:
My Complaint Description:
I had purchased Videocon AC Split 1.5T VSS53 CVEI 3 Star from Sahib Distrubters rourkela Sundargarh Odisha on 14th Feb, 2014. I had booked a complaint with Videocon Custmor care, Bhubaneswar on 24th Feb, 2016 and the and the custmor care told me your compresseor was the warranty of 4 years you just pay Rs450/- for Engineer service charges. I think it is the issue of Gas leakage, if the AC was not displaced in his original position or any damaged in the gas pipe there is no chance leakage of gas.But your Engineer told me an estimate of pay Rs 2347/- + 14.5%,

I regret to inform you that when the compressor is under warranty, how you can charge for gas refilling and transportation charges, which the company has to provide under the warranty period.

You are therefore requested to look into the matter immediately and get the compressor replaced, as I have an ill Father & Mother whom, I have dropped to my Friend's house due to the non-working of AC.

Thanking you.

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One thought on “Videocon Split AC Complaint – Replacement Of AC Compressor

  1. Dear Manoj Kumar Rout,

    We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

    Videocon Online Team

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