I just wanted to make my Vodafone & Pacesetter outsource collection team Complaint Live to public.
Here is my mail to them – I will keep complainting the hopeless replies I will get from Vodafone & Pacesetters…
“Dear Collection Team Pacesetters/Vodafone,
I am furious with the Vodafone Service, with all the customer care centers, numbers, and e-mail ids there is no intention of taking proper care of the customers.
If you are just a outsourced agency for Vodafone, then so be it.
Do not harass me with Vodafone Bill payment and improve your systems better,
I will not hesitate to approach Media in a couple of days and Take Legal Action against whom so ever is concerned, go through the proof of Cheque, Bank Statement, and Receipt of Payment attached herewith
Second time I am going through such a mess because of a System Problem at your end.
Customer pays the bill much before date and this is what you get???
Vodafone will cut a 100 Rs. due date charge very soon and that will be another issue for me – again due to vodafone/pacesetter error.
Take care of your business and get professional.
These buggers want to expand without giving any service. Its only marketing/selling network and no sense/structure behind the business.
Thanks for reading… will complaint more as I get better response than – “We will get back to you soon”.