Weismacher Eco Pvt.ltd. Complaint – Does Not Working Product

Subject: does not working product
My Name: kishan badiyani
My City: ahemdabad
My State: gujrat
My Complaint Against: weismacher eco pvt.ltd.
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 19000
My Complaint Description:
i bought a water softner/conditioner on 22 nov.2018 from this co.by bill no.96 I for rs.19000 and company installed at my flat a302 indraprashth kadamb corporate road prahladnagar . after a month in january 2019 i complaint that the device is not working as they said that the white dots would not appear on tapes ,shower panels etc.company send a service man he also observed that result is nothing but said me for wait a month as old scrapes malted and then result will come .after a month in february again i complaint for same and serviceman came and updated such device with something and wait for month.after a month there was same problem and i asked company to remove its device caused it was not work properly and there have no another way with them to prove that device is working or not except dots are appear or not because when i asked his representative to show me any test in testing meter like when we installed any RO system they were testing water in TDS METER but he refused that they have no any testing meter to test water is become soft or not after installed such softner/conditioner.so after many time of conversation i request by a mail on 4th may 2019 for remove such device and refund my all amount rs.19000 which i paid but company did not any reply or call. i also remind by mail on 7th may and also whatsapp mail copy to his representative but still today not any reaction so i request your owner to give me justice
thanking you
kishan badiyani

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