WORST SERVICE

My Name: SOLANKI SHRADDHA
My Contact No. 8735063117
My Complaint Against: MICROMAX SERVICE CENTER
MICROMAX SERVICE CENTER’s Contact Details: 02762 2245000
Complaint Category: Mobile Companies
My Complaint Description:
MYSELF SOLANKI SHRADDHA AND I LIVE IN MEHSANA GUJRAT.I HAVE BOUGHT MICROMAX A101 FROM HOMESHOP18 AT 3RD FEBRUARY 2013 (INVOICE NO: PAT/022013/15997). I FOUND AUDIO PROBLEM WITH AUDIO ADJUSTMENT AFTER 3 MONTH.I GAVE MY PHONE TO MICRO MAX AUTHORIZED SERVICE CENTER,( M/S SHREE UMIYA TELECOM,F-4 SHREE COMPLEX,RADHANPUR CHAR RASTA HIGHWAY,BEHIND S.T BUS STOP MEHSANA-384002(TEL: 02762 2245000) )SINCE 19TH JULY 2013.THEY TOLD ME TO REPAIR MY PHONE & DELIVER IT TO ME AFTER 8 DAYS. THEY MADE MY JOBSHEET WITH FAKE NAME & CONTACT NUMBER. AFTER THAT TIME DURATION WHEN I ASKED THEM ABOUT MY PHONE THEY TOLD ME THAT MY PHONE CAN’T BE REPAIRED HERE SO SENT TO AHMEDABAD SERVICE CENTER AT 5TH AUGUST & WILL REPAIRED AFTER 7 DAYS.I CALLED AT THEIR CUSTOMER CARE 6 TIME & ALSO SENT MAIL BUT I AM NOT GETTING PROPER STATUS OF PHONE. ON 12TH AUGUST THEY TOLD ME THAT MY PHONE WILL REPAIRED AFTER 1 WEEK. ON 14TH I REGISTERED MY COMPLAIN & AGAIN GOT SAME ANSWER. ON 22ND AUGUST THEY TOLD ME THAT MY PHONE WILL BE REPAIRE AFTER 20 DAYS. TILL TODAY 23RD AUGUST I EVEN DON’T KNOW WHERE MY PHONE IS & WHEN IT WILL BE REPAIRED. NOW I AM TOTLY FED UP FROM ALL THEIR BEHAVIORS & I CANT WAIT MORE MY PHONE TO BE REPAIRED. I REQUEST YOU TO TAKE SERIOUS ACTION TO THE COMPANY & IF THEY CANT REPAIR THE PHONE REPLACE IT WITH FRESH ONE WITHIN SHORT TIME PERIOD. PLEASE CONSIDER MY COMPLAIN & TAKE ACTION SOON PLEASE…..
MY PHONE DETAILS:
MODEL: MICROMAX 3G ANDROID A101 BLACK
M-IMEI1: 911241650188103
S-IMEI2: 911241650219007
JOBSHEET NO.: W010322-0813-4813783
REQUEST NO.:R1308FGUJ4861213
COMPLAIN NUMBER TO CUSTOMER CARE: 1408137308

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