Wrongly Generated Bills With Excess Charges And Excess Meter Reading

My Name: Viral Shah
My Contact No. 7405661911
My Complaint Against: Adani Gas Limited
Adani Gas Limited’s Contact Details: Nodal Officer –
Complaint Category: Others
My Complaint Description:
Dear Adani Gas team,

Today, we are in receipt of our bill numbered R201210975965 dated 31.03.2013.

Our customer number is 1000161666
Meter number is 110203043

We got the billed amount of Rs 3487. The bill also said that the previous reading is 45.000 units and the current reading is 140.000.

The meter reading’s image is attached herewith in this mail..The reading of the meter is 75..887 units (as on 13th Apr 2013).

It seems that the bill is wrongly generated and we are charged more than 64units excess..which is illegal..this happened 2nd time when we got the wrongly generated bill in which excess amount and excess reading is charged to us. This is really not at all acceptable.

I hereby request you to kindly advise us that what to do in this case. We do listen comments from other customer as well that your system is generating wrong bills for N number of customers and all the customers are asked to pay the current bill without any delay (though, these bills are wrongly generated and wrongly charged)..

This is really not at all acceptable. Please advise us properly in this case..otherwise we will have to go the the Grahak Surakha Kendra with this case

Please revert back ASAP on 7405661911.

Regards

Viral Shah

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