Xiaomi India Private Limited Complaint – PRODUCT DEFECT IN REDMI NOTE 7 PRO

Subject: PRODUCT DEFECT IN REDMI NOTE 7 PRO
My Name: Ram jotva
My City: Agra
My State: Uttar pradesh
My Complaint Against: Xiaomi India Private Limited
Complaint Category: Mobile Companies
Claim Amount (Approx.): 13999
My Complaint Description:
Respected Sir/Madam

I have purchased a Redmi note 7 pro on 11 Apr 2019 with order I'd 5190410974685621.

My problem is that my phone in not working properly:-

(a) Both sim cards are automatically removed when during call or normal mode. These are rotated 3 to 4 times in a day. That I reboot it and both cards are working.

(b) Data use in 4G is very slow after updation.

In view of the above as a customer I request you to give direction to Xiaomi India Private Limited to arrange replacement

Thank you

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