Subject: PRODUCT DEFECT IN REDMI NOTE 7 PRO
My Name: Ram jotva
My City: Agra
My State: Uttar pradesh
My Complaint Against: Xiaomi India Private Limited
Complaint Category: Mobile Companies
Claim Amount (Approx.): 13999
My Complaint Description:
I have purchased a Redmi note 7 pro on 11 Apr 2019 with order I'd 5190410974685621.
My problem is that my phone in not working properly:-
(a) Both sim cards are automatically removed when during call or normal mode. These are rotated 3 to 4 times in a day. That I reboot it and both cards are working.
(b) Data use in 4G is very slow after updation.
In view of the above as a customer I request you to give direction to Xiaomi India Private Limited to arrange replacement