Xolo Mobile Company Complaint – Sale Of Difective Mobile

Subject: sale of difective mobile
My Name: rasilaben
My City: keshod
My Complaint Against: xolo mobile company
Complaint Category: Mobile Companies
Claim Amount (Approx.): 5499
My Complaint Description:
Respected sirs,
I have bought a xolo era x mobile by online through amazone.
The company have sold me a defective mobile. And now neither replacing it nor giving me money back.
As per advice of xolo authority, I have submitted it two times at The xolo/lava service stations of nafiyad and junagadh at Gujarat.but the service station does not give me proper service and because of this, my mobile have many problems created day by day.and now it become useless.
other experts said that the motherboard, battery and socket become very damaged so it must be changed. But xolo company does not change it.
I have complaint to xolo many times regarding this by email. but they have done nothing for its replacement.and again and again say me to go at service station for its service, which is at junagadh, very fare from my city-keshod. so now i cannot bear the expence of bus fare of going to junagadh.
So please do necessory to replace it or for money back or give me guidance about what i have to do for the replacement of this mobile.
With a hope of favor..
Thanking you….

Yours faithfully,
Bk Rasilaben
From Gujarat.

note- i have no internet facility so if you have any guidance regarding this, you may call me on 7600708859.
i also want to forward all emails which i have sent to xolo company regarding this matter to you, so please send me the email id of your office or authorities so that i can forward all emails to you..

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One thought on “Xolo Mobile Company Complaint – Sale Of Difective Mobile

  1. Hi,
    Just want to inform you, I gave my mobile XOLO 8×1000 for repair on 30/5/2016 at Laxmi Services Gurgaon plot no 27/4 Sector-14 mehroli road near dev cinema work shop, they were asking too much money of display repair, I said please returreturn my mobile they said come on monday to collect, now it is in noida service center, I went there on same day they said still it is noida service centet, want to tell you, I had word with them so many times over the call they said come on this date and that date, already went there so many times they are just making me fool, your mobile is stiil is in noida I am fed up.
    Again I called up they said your mobile has come please come and pick it up, moment when I reached there they said wait for some time, your phone is getting charged I waited there for 1 hour, and after they replied your mobile has not come yet, when i replied on it they said jab ayega to bata dege abhi jao, and they fought with me as well as abused me, those people are gunde and very cheep they don’t have manners at all, 6 month has been completed for this issue I am going to sue on this issue.
    Please get back to to me in 2 days otherwise I am going to create big issue on this and please shut this service center people who work there they are very very loazi load and cheep.

    Varun Singh
    [email protected]

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